Privacy policy

This Privacy Policy describes how coscraft.co.uk (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


Collection and Use of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We process personal information for providing a personalised service, improvements on the website and company as a whole, to provide customers with information about Coscraft news, and to build up marketing profiles.

Your postal address, telephone number, email address and transaction details will be made available to the delivery companies and VAT compliance services solely for the purpose of the delivery of your orders and VAT compliance, see "VAT Compliance and Data Collection" below. We will not disclose your personal information to third parties unless it is requested by the police or any regulatory or government authority or it is required to do so by law.

For export of goods outside the UK, customs data which describe the contents of each package is required to be displayed on the shipping packaging for customs clearance purposes. This data may be viewable by anyone who handles the package.

    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the "Your rights" section below.

     

    VAT Compliance and Data Collection

    To ensure compliance with European Value-Added Tax (VAT) regulations, we use a third party service provided by EAS Project (easproject.com) for VAT reporting. This service collects and processes certain sales data from our checkout process solely for the purpose of VAT reporting to European tax authorities. The information collected includes:

    • Transaction details (e.g., product or service purchased, amount paid)
    • Customer information (e.g., billing and shipping address, VAT identification number if applicable)

    Purpose of Data Collection

    The collected data is used exclusively for:

    • Calculating and reporting VAT owed to European tax authorities
    • Ensuring compliance with relevant VAT laws and regulations

    Data Security

    EAS Project employs robust security measures to protect your data during transmission and storage. We have entered into a data processing agreement with EAS Project to ensure that your data is handled securely and in accordance with applicable data protection laws.

    Data Sharing

    We do not share your personal data with EAS Project for any purpose other than VAT compliance. Your data will not be sold, rented, or disclosed to third parties for marketing or other purposes.

    More information

    For any questions or concerns regarding the handling of your VAT data, please contact EAS directly at support@easproject.com or visit their website at easproject.com for more information.

       

      Your rights

      GDPR

      If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To do this, please email enquiries@coscraft.co.uk using the email address you previously used to register on this website and/or place an order.

      CCPA

      If you are a resident of California, Colorado, Connecticut, Utah or Virginia, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please email enquiries@coscraft.co.uk using the email address you previously used to register on this website and/or place an order.

      The California Consumer Privacy Act (CCPA).


      Cookies

      This Site uses cookies. Cookies are small pieces of information that are stored by your browser on your device's hard drive. The cookies on this website do not contain any personally identifying information and are used only to keep track of your shopping once you have selected an item.

      You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.


      Changes

      We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

       

      Contact

      After reviewing this policy, if you have additional questions, please contact us by email at enquiries@coscraft.co.uk.

      Last reviewed: [15 July 2024]